At ULTIMATE TOYZ we aim to make your customer satisfaction level a 100%

So, we have set up a list of Commonly Asked Questions with OUR ANSWERS to better serve you!

Can I order a bike online & then pick it up at your store? What if I pick out a bike in the store, can I make payments online then? I want to buy a bike today online, but I don't want to wait until you ship it- can you just deliver it to me? I would like to put an ATV in the layaway for my son for Christmas how can I make payments? I'm looking for a specific bike & you don't have it in stock, can you order it for me? I want to use a coupon, but my printer isn't working how can I get the discount? I want to bring my ATV in to get it worked on, how long is your turn-around time? I would like to order a bike & I have one to sell, do you take trade-ins?

Can I order a bike online & then pick it up at your store? Yes, absolutely!  Just let us know when you would like to pick it up & we will have it READY FOR YOU! What if I pick out a bike in the store, can I make payments online then? Yes, NO PROBLEM.  You can come to the store, see what you like pick out the one you want & with a small down payment you can begin making your payments ONLINE in the comfort of you home using a Credit/Debit Card or Echeck.  It's that easy! I want to buy a bike today online, but I don't want to wait until you ship it- can you just deliver it to me? Yes we can!  You just pick out the bike you want on our website, the design, color, accessories, etc.  And drop us an email or give us a call that you did.  We will set up a date & time that is convenient for you to DELIVER YOUR BIKE to your door!  (ST LOUIS AREA -within 50mi of our store location) I would like to put an ATV in the layaway for my son for Christmas how can I make payments? You can make payments in 3 CONVENIENT WAYS!!!!  You can choose ONE or do a COMBINATION of all 3!  (we're flexable) 1.  You can make them online with a Credit/Debit Card or Echeck (24hrs/day) 2.  You can drop off your Cash Or Check payment ( No CC in store) at our 4243 WEST NATURAL BRIDGE LOCATION 3.  Or Mail in your personal check or US Postal Money Order to:  Ultimate Toyz, LLC  4243 WEST NATURAL BRIDGE-ST LOUIS, MO 63115 I'm looking for a specific bike & you don't have it in stock, can you order it for me? Yes, in most instances we can!  Just let us know what type of bike you are looking for & we can get it ordered for you! I want to use a coupon, but my printer isn't working how can I get the discount? If you let us know that you saw the COUPON that we have online (decribe the coupon) we will let you take the DISCOUNT, no problem! I want to bring my ATV in to get it worked on, how long is your turn-around time? It depends on the type of bike/ATV that you have of course & the severity of the problem you are having with it.  We can get parts ordered right away, or most of the time we have them IN STOCK right here in our store, so the "turn around time" that it will take will be very minimal & we will have you up and riding your bike in no time at all!!!!! I would like to order a bike & I have one to sell, do you take trade-ins? Yes, we do!  Bring us your bike and we can make you a deal on a NEW BIKE!  (based on condition of used bike)